SMS Terms & Privacy

The program

The LunchBox Cafe sends text messages for two purposes, each with its own consent:

• Order updates (transactional).When you place a pickup or catering order and provide your phone number, we text you about that order — confirmation, it’s-ready notices, and anything the kitchen needs to reach you about. Message frequency depends on your orders (typically 1–3 messages per order).
• Offers & news (marketing, optional). Only if you separately opt in to marketing texts, we may send offers and menu news. Message frequency varies, up to about 4 messages per month. Marketing consent is never a condition of purchase.

Message and data rates may apply.

Opting out & getting help

• Reply STOPat any time to cancel. You’ll receive one final message confirming that The LunchBox Cafe will send no further texts to your number.
• Reply HELP for help, or contact us at (703) 291-4535 or hello@eatlunchbox.com.
• Opting out of marketing texts does not stop transactional order updates for orders you place, and vice versa.

Your mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your phone number and text-messaging originator opt-in data and consent are never sold or shared with any third party for their marketing. Sharing with subcontractors who support this service — such as our messaging provider and customer-service tooling — is limited to delivering the messages described above.

We keep your number only as long as needed to serve your orders and honor your consent choices. To have it removed entirely, email hello@eatlunchbox.com.

Carriers

Carriers are not liable for delayed or undelivered messages. Supported carriers include all major U.S. networks.